MeaningfulSafety & community standards
This page sets out, in more detail than the Terms of service, what is and isn’t allowed on Meaningful, and what happens when someone breaks those rules. Plain language, and written for where the product actually is right now. It has not had a lawyer’s review yet.
Who this is for
You must be 18 or older to create an account. Meaningful pairs people for live, unsupervised video conversations with strangers, and we don’t have a way to verify age beyond asking at signup. If a conversation, profile, or report suggests someone is under 18, we treat it as the most serious category of safety issue Meaningful has: a moderator reviews it, and where the concern holds up, the account is suspended or removed. If you believe a specific account belongs to a minor, report it rather than confronting them directly.
Child sexual abuse and exploitation (CSAE)
Meaningful has zero tolerance for child sexual abuse material (CSAM) and any form of child sexual exploitation. This applies to profiles, live calls, and any other use of the platform, and it is treated as the single most serious category of violation Meaningful has, more serious than any other report reason.
If you believe an account belongs to a minor, or that a minor is being targeted, groomed, or exploited on Meaningful: use the report button on any call (choose “Appears to be underage” or “I’m worried about their safety”), or, if it happened outside a call, email privacy@getmeaningful.io directly. Do not confront the account yourself.
A report in this category is reviewed the same day, and we do not investigate, view, download, or store any suspected material ourselves beyond what the report already contains. The account is suspended immediately to stop further contact, in parallel with escalating externally to the Australian Centre to Counter Child Exploitation (ACCCE) at accce.gov.au/report, to police directly where there is any indication of imminent risk to a specific child, and, where that channel applies, to the National Center for Missing & Exploited Children’s CyberTipline at report.cybertip.org.
What isn’t allowed
Meaningful has zero tolerance for objectionable content and abusive behaviour. On a call, in your profile, or anywhere else on Meaningful, none of the following is tolerated in any form:
Sexual conduct
No sexual or explicit content, no unsolicited sexual comments or imagery, no exposing yourself on a call, and no using a conversation to solicit sexual contact. This applies regardless of what the other person does or says: it isn’t a defence that they didn’t object in the moment.
Harassment and hate
No harassing, threatening, or targeting anyone based on who they are: their race, religion, gender, sexuality, disability, or anything else. This includes hate speech and language meant to degrade or intimidate.
Recording and sharing calls
Calls are private. Meaningful never records them, and neither should you. No recording, transcribing, screenshotting, or bringing a note-taking bot to a call, and no sharing what was said outside it, without the other person’s agreement. Recording someone without consent is treated as a serious violation.
Sharing a window
Some organisations let the people in their groups share a window of their screen during a call, for example to show a colleague how to use a digital tool. You choose one window to share, and only one person shares at a time. Meaningful does not record or store what is shared. Share only what the other person is meant to see: never someone’s personal or health information, and never anything you would not want them to keep a picture of. You can stop sharing, or hide a share you are watching, at any moment.
Misrepresentation and impersonation
No pretending to be someone else, no fake or misleading profile details, and no misrepresenting your age, identity, or intentions to get matched.
Spam and solicitation
No using a conversation you booked to sell, solicit, recruit, or promote something instead of having the conversation itself, and no using Meaningful to build a contact list for outreach elsewhere.
Evading enforcement
No creating a new account to get around a suspension, no attempting to access another account, and no trying to disrupt the service for other people.
Minors
Meaningful is not for anyone under 18, and nothing about a minor, sexual or otherwise, is tolerated on the platform in any form. This is treated as the most serious category of violation Meaningful has, and is escalated accordingly.
How to report something
A report button is on every call, and you can also report a past call from your dashboard. Reports go to a moderator, never to the other person, and the moment you report someone you won’t be matched with them again, regardless of what happens to the report itself. If something happens outside a call (in a message, a group, or anywhere else on the platform), use the contact form instead.
We don’t owe anyone an explanation of another user’s moderation outcome, but depending on what happened, an account may be warned, suspended, or permanently removed. We aim to review every report within 24 hours and act on it, up to and including removing the content and suspending or removing the account responsible.
Reporting isn’t the only way to stop hearing from someone. If you’d rather not be matched with someone again, without filing a report, you can block them from the call itself. No reason is required, and it’s never shown to the person you blocked.
If you’re in immediate danger
If you’re in immediate physical danger, or someone has threatened to harm you or themselves, contact emergency services directly: triple zero (000) in Australia, or your local equivalent, before reporting it to us. A report to Meaningful is reviewed by a person, not instantly, and is never a substitute for emergency services when there’s a real, immediate risk.
eSafety Commissioner
If you’re in Australia and have experienced cyberbullying, image-based abuse (someone sharing or threatening to share an intimate image without consent), or illegal or restricted content, you can report it directly to Australia’s eSafety Commissioner at esafety.gov.au/report, independently of any report you make to us. Their office regulates online safety at a national level and can act in ways an individual platform can’t.
Questions
Reach us at admin@getmeaningful.io for anything about this page, or see the Terms of service and Privacy notice for the rest.